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Professor

Gunwoong Lee

Information Systems
Korea University Business School

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About

I am an Associate Professor of Information Systems at Korea University Business School. My research focuses on Artificial Intelligence, IT and Societal Outcomes, and Business Analytics, investigating how AI applications and digital technologies impact local economies, consumer behaviors, and business ecosystems.

Prior to joining Korea University in 2020, I served as a faculty member at Sungkyunkwan University (2017–2020) and Nanyang Technological University in Singapore (2015–2017). I received my Ph.D. in Information Systems from Arizona State University in 2015.

My work has been published in leading journals including MIS Quarterly, Information Systems Research, Journal of the Association for Information Systems, Journal of Management Information Systems, and Expert Systems with Applications. I also serve as a Director Board member at the KU ESG Research Institution and have consulted for companies including NAVER, Kakao Mobility, LG Electronics, Samsung Electronics, NAVER WebToon, Hospitals, Banks, Law Firms, Concsulting Frims and Goverment Agencies.

Research

Artificial Intelligence (AI)

Impact of AI applications on local economies, AI-based recommendations on consumer behaviors, role of generative AI in business, and AI ethics.

IT and Societal Outcomes

Impact of digital technologies on local economies, digital piracy, digital divide, data privacy regulations (GDPR), and network neutrality.

Business Analytics

Big data analytics on mobile platforms, digital innovation, sharing economy, and data-driven business strategies.

Publications

R&R

Can Generative AI Be Trusted as a Research Collaborator?

Lee, G.

Journal of Association Information Systems (JAIS)

2025

Consumer Evaluation of Digital Product Innovations: Disentangling Effects of Novelty, Familiarity, Complementarity

Zhang, N., Boh, W.F., & Lee, G. (Equal Authorship)

MIS Quarterly, Forthcoming.

2025

Impact of the General Data Protection Regulation on the Global Mobile App Market: Digital Trade Implications of Data Protection and Privacy Regulations

Li, Z., Lee, G., Raghu, T.S., & Shi, Z.

Information Systems Research, 36(2), 669–689.

2025

Data Acquisition and Utilization for Mobile App Software

Sohn, B. & Lee, G.

Information Systems Review, 27(1), 1–33.

2022

The Impact of Service Quality Signals on the Success of Online Food Delivery Services on O2O Platforms

Song, M., Lee, S., & Lee, G.

Information Systems Review, 24(3), 43–68.

2022

The Impact of Managerial Response to Negative Customer Reviews on the Success of Accommodation Services: Evidence from Online Accommodation Reservation Platforms

Song, M., Seo, H., & Lee, G.

Information Systems Review, 24(3), 1–21.

2022

An Exploratory Study on Consumers' Media and Channel Choices throughout the Consumer Decision Journey

Hwang, J., Lee, G., Bae, K., & Kim, A.J.

Journal of Korea Advertising Society, 33(1), 29–42.

2021

The Impacts of AI-enabled Search Services on Local Economy

Joo, H., Kim, J., Shin, J., Kim, K., & Lee, G.

Information Systems Review, 23(3), 77–96.

2021

Predicting Ethereum Prices with Machine Learning Based on Blockchain Information

Kim, H.-M., Bock, G.-W., & Lee, G.

Expert Systems with Applications, 184, 115480.

2020

Consumer Perception on Smart Product Innovation: Evidence from Smartphones

Lee, G., Bae, K., & Kim, A.J.

Korean Journal of Business Administration, 33(8), 1459–1473.

2019

Understanding the Key Factors Influencing the Success of Sharing Accommodation Services: Evidence from Airbnb

Kim, J. & Lee, G.

Information Systems Review, 21(2), 69–89.

2018

The Role of ICT as a Double-Edged Sword in Fostering Societal Transformations

Lee, G., Shao, B., & Vinze, A.

Journal of the Association for Information Systems (JAIS), 19(3), 308–327.

2014

Determinants of Mobile Apps' Success: Evidence from the App Store Market

Lee, G. & Raghu, T.S.

Journal of Management Information Systems (JMIS), 31(2), 133–170.

2009

Reservation Price Reporting Mechanisms for Online Negotiations

Kwon, S., Yoo, B., Kim, J., Shang, W., & Lee, G.

Decision Support Systems (DSS), 46(4), 755–762.

R&R

Mobile Location-based Recommendation Systems and Local Business: Evidence from the Restaurant Industry

Han, J., Kim, K., & Lee, G.

R&R at Information Systems Research (ISR)

R&R

Digital Piracy of Live Content and Online Illegal Gambling: Evidence from Live Sports Broadcasting

Jeong, B., Kim, K., & Lee, G. (Corresponding)

R&R at Production and Operations Management (POMS)

R&R

Platform-Induced Digital Inequality In Livestreaming: Performance Impact, Streamer Adaptation, and Platform Governance

Shin, D., Jung, S., Ho, Y.-C., & Lee, G.

Journal of Management Information Systems (JMIS)

Under Review

The Impact of Bike Sharing Services on Local Businesses

Song, M., Kim, K., & Lee, G. (Corresponding)

Information Systems Research (ISR)

Under Review

Impact of Live Shopping on Sellers on an E-commerce Platform

Song, M., Han, M., Kim, K., & Lee, G.

Information Systems Research (ISR)

Under Review

Why and When Does Negative Feedback Matter More in Online Transactions? A Bayesian Inference Modeling and Meta-Analysis

Song, M., Lee, J., & Lee, G. (Corresponding)

Information Systems and E-Business Management

Working

Does Rich Information Matter in Online Review Content? Evidence from Product Review Videos

Joo, H., Sohn, B., & Lee, G.

Working

Impact of Financial APIs on the Trade Outcome of Foreign Investors

Sohn, B., Lee, G., Lim, J.-H., & Li, Z.

Working

The Impact of Interaction Effort on User Engagement: Evidence from Live-streaming Videos

Song, M., Lee, J., & Lee, G.

Working

The Role of Producer-generated Cues in Mobile App Markets

Lee, G., Raghu, T.S., & Park, S.

Working

The Timing of Quality Updates in Mobile Apps Markets

Lee, G. & Raghu, T.S.

Working

Sharing Economy Disruption and the Quest for New Institutional Legitimacy

Zhang, N., Sia, S.K., & Lee, G.

2025

From Attention to Advantage: The Market Spillovers of Live Streaming Commerce in Digital Retail Ecosystems

Song, M., Han, M., Lee, G., & Kim, K.

ICIS 2025.

2025

The Transition of Open APIs of Stock Market on the Trading Outcomes in terms of Foreign Investors

Sohn, B., Lee, G., Li, Z., & Lim, J.-H.

PACIS 2025.

2024

The Impact of Live Sports Broadcasting on Digital Piracy and its Societal Consequences

Jeong, B., Lee, G., & Kim, K.

HICSS 2024, 1806–1816.

2024

The Impact of Open APIs of Financial Market on the Trade Outcomes in Perspectives of Retail Investors

Sohn, B., Li, Z., & Lee, G.

ICIS 2024.

2024

Strategic Category Migration: Responding to Category Splits on Online Platform

Song, M. & Lee, G.

ICIS 2024.

2024

Dynamics of Digital Customer Experience Journey

Sohn, B., Choo, H., Kim, J.W., & Lee, G.

PACIS 2024.

2023

Does Rich Information Matter in Online Review Contents? Evidence from Product Review Videos

Sohn, B., Joo, H., & Lee, G.

WITS 2023, Hyderabad, India.

2023

Understanding the Association between Star Ratings and Review Helpfulness

Son, J. & Lee, G.

HICSS 2023, 3942–3951.

2023

Does Data Privacy Regulation Only Benefit Contracting Parties? Evidence from International Digital Product Market

Li, Z., Lee, G., Raghu, T.S., & Shi, Z.

HICSS 2023, 4338–4347.

2023

The Impact of Network Neutrality Violation on the Streaming Platform Ecosystem: Evidence from Twitch TV

Shin, D. & Lee, G.

ICIS 2023.

2023

The Impact of Bike-Sharing Services on Local Business (Best Paper Nominee)

Song, M., Lee, G., & Kim, K.

ICIS 2023, Hyderabad, India.

2022

Search for the Next Superstar: the Impact of Covid-19 on Variety Seeking in Digital Content Consumption

Jin, S., Son, B., Han, J., Kang, K., & Lee, G.

WITS 2022, Denmark.

2022

Mobile Location-based Recommendation Systems and Local Economy

Han, J., Kim, K., & Lee, G.

SCECR 2022, Madrid, Spain.

2021

Digital Trade Implications of Privacy Regulations: Evidence from the Implementation of GDPR

Li, Z., Lee, G., Raghu, T.S., & Shi, Z.

WISE 2021, Austin, TX.

2020

The Matching Effect between Product-understanding Task and Information Presentation Format on User Engagement

Lee, G., Kim, A.J., & Kim, T.

PACIS 2020, p. 214.

2019

Unboxing Videos and User Engagement (Best Paper)

Joo, H. & Lee, G.

Post-ICIS KrAIS Workshop 2019, Munich, Germany.

2019

Predicting Ethereum Prices using Machine Learning and Blockchain Information

Kim, H.-M., Bock, G.-W., & Lee, G.

AMCIS 2019.

2019

Linkage of Virtual Activities with Real Money Spending (Best Paper)

Kim, Y.S. & Lee, G.

AMCIS 2019, Cancun, Mexico.

2018

Role of Social Media in Fostering Effective Health Management

Yoo, H.-S., Park, K., Lee, G., & Bock, G.-W.

ICIS 2018, San Francisco.

2018

Sharing Economy and New Institutional Legitimacy

Zhang, N., Sia, S.K., & Lee, G.

PACIS 2018, Japan.

2017

Sharing Economy Disruption and the Quest for New Institutional Legitimacy

Zhang, N., Sia, S.K., & Lee, G.

ICIS 2017, Seoul, Korea.

2017

Why Do You Want to Pay For Fun? Investigating the Key Motivators of In-App-Purchase Consumption

Jang, M., Yoo, B., Kim, C., & Lee, G.

WISE 2017, Seoul, Korea.

2017

Consumer Perceived Value of Digital Product Innovations

Zhang, N. & Lee, G.

AMCIS 2017, Boston, MA.

2016

The Role of Quality in Mobile App Markets

Lee, G. & Raghu, T.S.

ICIS 2016, Dublin, Ireland.

2016

Anatomy of Digital Product Innovation (Best Paper Runner-up)

Zhang, N. & Lee, G.

Post-ICIS LG CNS/KrAIS Workshop 2016, Dublin, Ireland.

2015

The Value of Software Quality Updates

Lee, G. & Raghu, T.S.

Post-ICIS LG CNS/KrAIS Workshop 2015, Fort Worth, TX.

2014

Do App Product Descriptions Matter? Evidence from Mobile Apps Store Markets

Lee, G., Raghu, T.S., & Park, S.H.

INFORMS 2014, San Francisco, CA.

2013

Do Product Descriptions Matter? (Best Paper)

Lee, G., Raghu, T.S., & Park, S.H.

Post-ICIS LG CNS/KrAIS Workshop 2013, Milan, Italy.

2013

Societal Transformation through ICT

Lee, G., Shao, B., & Vinze, A.

Pre-ICIS Workshop for MISQ Special Issue, Milan, Italy.

2012

The Role of ICT in Transition Economies

Lee, G., Shao, B., & Vinze, A.

AMCIS 2012, Seattle, WA.

2011

Product Portfolio and Mobile Apps Success: Evidence from App Store Market

Lee, G. & Raghu, T.S.

AMCIS 2011, Detroit, MI.

2007

Reserve Price Reporting Mechanisms for Negotiation Support Systems (Best Paper Nominee)

Yoo, B., Kwon, S., Kim, J., Shang, W., & Lee, G.

PACIS 2007, Auckland, New Zealand.

2007

An Alternative Approach in Analyzing the Impacts of Online Feedback System: A Bayesian Inference Model (Best Paper Nominee)

Yoo, B. & Lee, G.

WEB 2007, Montreal, Canada.

Teaching

Undergraduate

Business Analytics

Introduction to data analytics methods, tools, and applications for solving real-world business problems.

Undergraduate

AI for Business

Foundations of artificial intelligence and its practical applications in business strategy, operations, and decision-making.

Undergraduate

Management Information Systems

Fundamentals of information systems and their strategic role in modern business organizations.

Graduate

AI for Business

Advanced AI methodologies including deep learning, NLP, and generative AI applied to business research and practice.

Graduate

Data Analytics for Business

Advanced topics in machine learning, statistical modeling, and data-driven decision-making for business applications.

Graduate

IS Research Seminar

Research methodologies, current topics, and emerging trends in information systems research.

Research Lab

Our lab studies the intersection of data analytics, digital innovation, and online platforms. We investigate how digital technologies transform business ecosystems, from mobile app markets and e-commerce platforms to live streaming commerce and sharing economy services. We welcome motivated students who are passionate about data-driven research in information systems.

Members & Research

PhD

Mingi Song

Online Platforms & Digital Commerce

  • Live Streaming Commerce Spillovers in Digital Retail (ICIS 2025)
  • Strategic Category Migration on Online Platforms (ICIS 2024)
  • Impact of Bike-Sharing Services on Local Business (ICIS 2023)
  • Service Quality Signals on O2O Platforms (ISR, 2022)
PhD

Bongjin Sohn

Financial APIs & Digital Customer Experience

  • Open APIs of Stock Market & Foreign Investors (PACIS 2025)
  • Financial APIs & Retail Investors (ICIS 2024)
  • Dynamics of Digital Customer Experience Journey (PACIS 2024)
  • Data Acquisition for Mobile App Software (ISR, 2025)
PhD

Hyeonju Ju

Virtual Queues & Local Economies

  • Impacts of Virtual Queue Services on Local Businesses (INFORMS 2025, SCECR 2025)
  • Best Paper at Post-ICIS KrAIS Workshop 2024
MS

Daeun Jeong

AI Advertising & Business Innovation

MS

Seonyoung Lee

AI Advertising Product Portfolio

MS

Yonghee Cho

AI Skills

PhD Alumni

PhD Alumni

  • Nila Zhang — Assistant Professor, Fudan University
MS Alumni

MS Alumni

  • Jiwon Lee — 2026, PhD Student, Carnegie Mellon University
  • Dongwon Shin — 2024, PhD Student, George Washington University
  • Bora Jeong — PhD Student, Mississippi State University
  • Heejin Joo — PhD Student, Georgia State University
  • PeiPei Chang — Deloitte Consulting
  • Heejin Seo — E&Y Consulting
  • Seunghun Lee — Korea Deposit Insurance Corporation
  • JeeHee Kim
  • Shixin Zhou — China Merchants Bank, China
  • Yichao Lu — Huawei, China
  • Jiung Jang — Korea Deposit Insurance Corporation

Interested in Joining?

If you are interested in joining our lab, please send your CV and a brief statement of research interests to leegw@korea.ac.kr.

News & Updates

2025

Paper Published in MIS Quarterly

"Consumer Evaluation of Digital Product Innovations" accepted at MIS Quarterly, a premier IS journal.

2025

Paper Published in Information Systems Research

"Impact of the General Data Protection Regulation on the Global Mobile App Market" published in ISR, 36(2).

2025

DCXI (Digital Customer Experience Index) Development

Co-developed the DCXI model with the Korean Standards Association (KSA) and Korea University CDTB, evaluating digital customer experience across industries. [KSA]

Feb 2024

[Op-Ed] Platform Regulation Overlooking Small Businesses

Published an opinion piece on the Fair Trade Commission's Platform Competition Promotion Act, arguing it could create reverse discrimination against domestic platforms and accelerate threats from foreign e-commerce to local small businesses. [Article]

Jul 2023

[Media] Naver Webtoon's 'Toon Raider' Anti-Piracy Research

Presented research at the Korean Media Management Association showing Naver Webtoon's AI-based 'Toon Raider' delays illegal distribution by approximately 25 days. [Economist]

2023

[Interview] AI Regulation & Corporate Ethics

Interviewed by the Anti-Corruption & Civil Rights Commission (ACRC) on AI regulation trends, corporate compliance, fairness, transparency, and data privacy. [ACRC]

Curriculum Vitae

Education

2010— 2014

Ph.D. in Information Systems

Arizona State University

2008 — 2010

M.Sc. in Economics

Purdue University

2005 — 2007

M.Sc. in Management Information Systems

Korea University

B.Sc. in Computer Science

Korea University

Academic Positions

2025 — Present

Associate Professor

Korea University Business School

2020 — 2025

Associate Professor

Korea University Business School

2017 — 2020

Assistant Professor

Sungkyunkwan University

2015 — 2017

Assistant Professor

Nanyang Technological University, Singapore

2010 — 2015

Instructor & Research Assistant

Arizona State University

Honors & Awards

  • KUBS Research Fellow (2025 — )
  • Research Excellence Grant, Korea University Business School (2024, 2025)
  • Best Paper Awards at ICIS, AMCIS, KrAIS, KMIS, and other conferences (multiple years)
  • Teaching Excellence Award, Sungkyunkwan University (2017–2018)
  • Doctoral Consortium Fellow, ICIS 2014 & AMCIS 2013

Academic Service

  • Directing Editor, APJIS (2021–2023)
  • KrAIS Secretary (2022–2023)
  • Conference Program Committee: ICIS, CIST, WITS, WISE, ICEC, KrAIS, KMIS
  • Journal Referee: MISQ, ISR, Management Science, JMIS, DSS, and others

Industry Consulting

  • PKK Innovation — AI-based Sleep-aid Devices (2025–Present)
  • NAVER Corporation — Financial Aids & SMEs, AI-powered Recommendations, Market Diversity (2018–Present)
  • LG CNS — Generative AI & LLM for Continuous Monitoring, ML-Based Causal Inferences (2024–Present)
  • Kakao Mobility — Valuation of Taxi Transportation Data (2023–Present)
  • NAVER Webtoon — AI-powered Piracy Detection & Content Curation (2023–Present)
  • Korea Standards Association — Digital Consumer Experience Index (DCXI) (2022–Present)
  • Samsung Electronics — Data Analytics & New Product Development (2018–2020)

Contact

Office

Business School Main Building 405
Korea University, Seoul

Office Hours

Mon & Wed
1:00 PM — 2:00 PM